Software Labs

PKGST Managed Software Labs for Outsourced Software R&D Services

Managed Software Labs for Outsourced Software Lifecycle Services

Our Managed Software Labs aim to provide a comprehensive outsourced software development, maintenance and support solution for software technology organizations including software product, SaaS and software-enabled businesses.

In a PKGST Managed Software Lab, we create long term software delivery capabilities by way of processes, dedicated resources, tools, infrastructure, domain knowledge and best practices. As your core or extended software engineering organization, a managed software lab delivers real and tangible value through services including:

  • New Software Ideation & Design
  • Software Development & Launch
  • Software User Documentation
  • Ongoing Software Maintenance
  • Software Technical Support
  • Software Porting to increase platform coverage
  • Software Quality Assurance and Regression Testing

Delivery Center

PKGST engagement models support our software development, consulting and outsourcing services with well-defined operational blueprints.

PKGST engagement models form the operational blueprint of client engagements in terms of resources, roles, responsibilities, deliverables, infrastructure and associated costs. Our engagement models comprise of Managed or Professional Services for Consulting, Development and Term engagements.

Consulting Engagement

Our Consulting engagements focus on helping clients formulate actionable strategies, assess solutions and implement best of breed package solutions to deliver organizational objectives. Our consulting services leverage skilled industry and solution resources and span from assessment analysis to full cycle solution implementation. Learn more about our Consulting Engagement Model.

Project Engagement

Project engagements commonly involve out-tasking a part or outsourcing the entirety of a scope, with defined deliverables and acceptance criteria. In these engagements we are responsible for completion, quality and warranty on all deliverables as well as agreed upon timelines. Learn more about our Project Engagement Model.

Term Engagement

A term engagement is appropriate for a long-term on-going managed services, used commonly for sustained offshore software outsourcing, application management and quality assurance initiatives. In a term engagement we establish and manage a delivery extension (lab/center) to the client’s organization, tailored to match their requirements. Learn more about our Term Engagement Models.

Professional Services Engagements

Our professional services engagements can be leveraged for onsite or offshore specialized or short-term resource assignments. Learn more about our Professional Services.

QA testing labs

PKGST’ Testing Labs for Software & Application Quality Assurance and Testing

Testing Labs for Software & Application Quality Assurance and Testing

Our Testing Labs aim to provide a comprehensive outsourced software quality assurance and testing solution to software companies and IT organizations. In a Testing lab, we create long term quality assurance assets for your business by way of processes, people, tools, infrastructure, domain knowledge, and best practices.

The Testing Lab becomes an integral part of your software or IT organization and delivers real and tangible value leveraging PKGST’ proven QA and Testing processes, methodologies and tools; customized specifically for your organization. The Test Lab is further equipped with specific infrastructure and tools to ensure adequate test coverage. Our test labs are capable of delivering software testing services including:

  • Regression Testing
  • Load & Stress Testing
  • System Integration Testing
  • Test Automation Development
  • Test Case Management
  • Test Execution and Reporting
  • System Software Compatibility Testing
  • System Hardware Compatibility Testing

Managed Services Center

Support Center for Microsoft Managed Application Services

Managed Services Center for Microsoft Applications

PKGST’ Managed Services Center for Microsoft Applications supports customers with investments in Microsoft solutions by offerings monitoring, administration, management and support services. The Managed Services Center (Microsoft) supports the following Microsoft solutions:

  • SharePoint
  • SQL Databases
  • Active Directory
  • Dynamics CRM
  • Microsoft Azure
  • System Center
  • Office 365

For each supported Microsoft Solution, PKGST offers managed service plan options with response time SLAs and agreed upon maintenance activities.

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